Analysis of academic library web sites for services

Jadranka Stojanovski


Services are the most growing and the fast changing segment of academic libraries nowadays. This paper aims to discuss the present status of academic libraries’ services according their appearance at the library web pages. The author investigated 366 library websites using content analysis and has summarized the presence of main library services: information services, educational services, services providing access to the information, circulation services, and services providing facilities and equipment. A detailed insight in specific service has been given. Less represented services like special user groups services and technical services were presented. A small presence of the new library services like research services, administrative services, conference&events services, data services, counselling services, career and publishing services was discussed.

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