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Part I: CHANGES in the world of library services: Evolution and innovation
Program chair: Marie L. Radford, Ph.D. (School of Communication and Information, Rutgers University)
Keynote speakers:

  • Eileen G. Abels, Ph.D.(Associate Dean and Professor, iSchool at Drexel)
    "Change:  Opportunity or Threat for Reference Services in the Digital Age"
  • Lynn Silipigni Connaway, Ph.D. (Senior Research Scientist, OCLC Research)
    "I always stick with the first thing that comes up on Google": Motivating Student Engagement with the Digital Information Service Environment"

Information technologies and human societies co-evolve, transforming each other in the process - changes in one affects changes in the other as in a spiral. The accelerating evolution and revolution in information technologies is having an unprecedented impact on human information behavior, needs, and expectations. The results of this technological and societal upheaval are shaping transformations and innovations in library and information services. All kinds of libraries – physical, digital, and hybrid - are reinventing traditional services and developing new ones. Many of these emerging services are inventive, creative, and even unexpected. Publishers and vendors are providing libraries with e-resources and e-tools that enable opportunities for reaching our diverse users in innovative ways, physically and virtually. In addition, users are increasingly turning to libraries for a variety of non-traditional services, from fresh ways of attaining information literacy to using technology for their own creative and productive ends.

The goal of Part I of LIDA 2012 is a) to examine and assess changes in library services that are currently taking place or that have occurred over the last decade or so and, b) to explore efforts, concepts, and ideas related to shaping library services for effective use by a variety of users in evolving technological and social environments. As in Part I, the general aim is not only to reflect and synthesize evolving service concepts, but even more so to help expand current efforts and to develop pragmatic suggestions or models for comparing, evaluating, and improving a diverse range of future efforts.

Contributions (types described below) are invited covering the following topics:

  • evaluation of library services; evaluation of quality and interoperability of digital libraries and their services;
  • evaluation of the impact of emerging and merging information technology on library services; technological challenges faced by libraries, librarians, and users;
  • impact and challenges of social networks on library services; library participation;
  • study of variety of library user groups or potential users: scholars, students, different user generations, children, elderly, technology-challenged, and others;
  • fundamental and practical transformations in traditional library services;
  • reports on examples of innovative library services in all kinds of libraries;
  • changes in public and/or academic library services; transformation to web-based services, integration of services in social network sites;
  • reports on innovative efforts related to new or transformed services, such as information literacy, employment help, provision of technology access, and others;
  • role of library services in e-learning, distance education, and e-scholarship;
  • services to users of large scale repositories of scholarly data and reports, historical records, or institutional documentation;
  • emergence of new library visions and missions related to users and their reflection in new services; relation to traditional library missions and values;
  • discussion about general issues: How are we to understand new or transformed library services in their own right? In relation to traditional library services and values?
  • acceptance of and resistance to new services? What are pressures, challenges, and opportunities for significant innovations related to library services?